Before boarding a train

Before purchasing your ticket

Train types

Kintetsu Railway operates two types of trains: regular trains that require only basic fare tickets and Limited Express Trains that require advance seat reservations, to offer a comfortable time on board.

  • ■ Regular trains

    Trains requiring only regular tickets
  •  

    Trains requiring advance seat reservations
  •  

    Regular trains, including Rapid Express, Express, Semi-Express and Local trains, require only basic fare tickets.
  • ■ Limited Express trains

    Trains requiring advance seat reservations
  •  

    Trains requiring advance seat reservations
  •  

    To board a Limited Express train, a Limited Express ticket is required in addition to a basic fare ticket.
    All seats are reserved, so seating is guaranteed.
    Special in-vehicle facilities are provided, including reclining seats, restrooms and a smoking room, allowing passengers to spend their travel time in greater comfort.

For details, click hereFor details, click here

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Ticket types

  • Basic fare ticket
    Regular ticket
  • Limited Express Ticket
    Limited express ticket
  • Limited Express ticket with a basic fare ticket
    Limited express-cum-regular ticket

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Various convenient tickets are available.

Excursion ticket
Excursion ticket1

These tickets are ideal for traveling between Osaka, Kyoto, and Nara!

For details, click hereSearch

Excursion ticket2

These tickets are ideal for traveling around tourist spots in the Kintetsu area!

For details, click hereSearch

IC card
IC card

You need only this card to use Kintetsu and other railway lines, as well as bus services!
* Charge your IC card with money beforehand.

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Purchasing your ticket

Purchase your ticket on a ticket machine or at a ticket counter.

How to pay for your ticket
  • ●At a ticket machine: By cash or IC card
  • ●At a ticket counter: By cash or credit card *(VISA, MasterCard, and JCB cards are accepted.)
       [Business hours]5:30-23:20(Business hours vary according to the station ticket counter.)
  • ●At a Kintetsu travel information desk: By cash or credit card
      *(VISA, MasterCard, JCB, Amex, and Diners Club cards are accepted.)

[Business hours] Weekdays:10:00-19:00
Weekends and holidays :9:00-18:00
  * At some stations
  * China UnionPay cards are accepted at:
Osaka-Namba,Osaka-Uehommachi,Osaka-Abenobashi,Kyoto,
Yamato-Saidaiji,Kintetsu-Nara,Kashiharajingu-mae,Nabari,
Kintetsu-Nagoya,Kintetsu-Yokkaichi,Tsu,Ujiyamada

For details, click hereFor details, click here

* Limited Express tickets can be purchased through the internet.
* To purchase Limited Express tickets through the internet, payment can be made by credit card only.

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Types of ticket machines

Stations have several types of machines vending basic fare tickets.

  Types of automatic ticket machines 1 Types of automatic ticket machines 2 Types of automatic ticket machines 3
IC card   available available
10,000 yen bill   available available
5,000 yen bill   available available
1,000 yen bill available available available

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Steps to purchase your basic fare ticket

Confirm your basic fare with the Regular Ticket Fares posted above the ticket machines.
Press this button to show the touch panel in English. Press this button to show the touch panel in English.

Press the "Purchase ticket" button.

First press the button for the fare to your destination station, and then insert cash or your IC card into the machine. First press the button for the fare to your destination station, and then insert cash or your IC card into the machine.
Take the ticket. Do not forget to take your change or IC card.Receive your ticket (IC card) and change.

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Steps to purchase your Limited Express tickets

The ticket machine that vends Limited Express tickets.

Steps to purchase your limited express tickets
IC card  
10,000 yen bill available
5,000 yen bill available
1,000 yen bill available
Select the desired Limited Express train. Designating your limited express train

1 Press the
"Ride immediately at this station" button.

2 Press the name of your
   destination station.

3 Press the number of
   passengers.

4 Press the time of your Limited
   Express train.

Purchasing your Limited Express Ticket(s) Buying your limited express ticket(s)

1 Press the ticket type you want.

2 Confirm your depature and
   arrival stations and fares, and
   then press the "Confirm"
   button.

3 Insert cash for the amount
   shown on the machine.

4 Take the Limited Express Ticket(s). Do not forget to take your change.

image
  • Limited Express tickets can be purchased through the internet.
  • To purchase Limited Express tickets through the internet, payment can be made by credit card only.
  • All seats in a Limited Express train are reserved seats. To use a Limited Express train, you will need a Limited Express ticket in addition to a basic fare ticket. For details, click here.

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How to purchase an IC card

Ticket machine vending IC cards.

IC card  
10,000 yen bill available
5,000 yen bill available
1,000 yen bill available
Purchasing an ICOCA card
Buying an ICOCA card

1 Press the "Purchase an ICOCA"
 button.

2 Insert cash into the machine.
 * Please insert cash for the
     appropriate amount including
     a deposit of 500 yen.

Confirm the amount shown on the machine, and press the Issue the card button.

3 Confirm the amount shown on the
   machine, and press the "Issue" button.

Take the ICOCA card. Do not forget to take your change. Receive your ICOCA card and change.

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How to charge your IC card with money

IC cards you can use on the Kintetsu Lines

ICOCA, Suica, etc.

IC cards you can use on the Kintetsu Lines
Machines available for charging IC cards

Amounts you can charge on your IC card at any one time are 1,000 yen, 2,000 yen, 3,000 yen, 5,000 yen, or 10,000 yen. The maximum amount that can be charged on an IC card is 20,000 yen.

<Ticket machines available for charging IC cards>
  • Machines available for charging IC cards 1
  • Machines available for charging IC cards 2
  • Machines available for charging IC cards 3
Press this button to show the touch panel in English. Press this button to show the touch panel in English.

Press the "Charge" button.

Insert your IC card, and press the amount you will charge. Insert your IC card, and press the amount you will charge.
Insert cash for the amount shown on the machine.
* If you need a receipt, press the "Charge with a receipt" button.
Intert cash for the amount shown on the machine.
Take the IC card. Do not forget to take any change. Receive your IC card and change.

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When you have a problem

If you have purchased the wrong ticket

If you find the problem before going through a gate, notify one of the station staff that you have purchased the wrong ticket, and show the ticket. The fare will be refunded to you.

When canceling or changing an already purchased ticket

Receiving a refund

When you are still outside the gates, and the ticket has not yet expired, the fare excluding the handling charge will be refunded to you.
* The fares of tickets purchased at travel agencies will be refunded at the travel agencies.

Changing a Limited Express Ticket

If you change the time or route of your Limited Express train before the train departs, notify the staff at a station counter.
* Please note that you cannot change your Limited Express Ticket after the train has departed.
* You can change your Limited Express Ticket only once.

Changing your train travel route

When you change your train travel route on the way, the basic fare and Limited Express charge will be adjusted. Notify one of the train staff or a conductor. Please note that while you will be surcharged on a shortfall, any surplus amount you have paid will not be refunded.

If you lose your ticket

Lost tickets are not reissued. Please purchase your ticket again.

Other

Our staff can give you support by helping you purchase your tickets and by providing useful information about trains and Kintetsu Railway areas.

Station concierge
Station conciergeWe have placed the staff who can speak foreign languages (mainly English and Chinese) near station gates.
[Stations that have station concierges]
Osaka-Namba, Kintetsu-Nippombashi, Yamato-Saidaiji,
Kintetsu-Nara, Kyoto, Osaka-Abenobashi and Kintetsu-Nagoya Stations [Service hours]9:00-18:00


Station staff
Station staff

They can provide non-Japanese-speaking passengers with information using translation apps on their tablet PC or with the help of interpreters by phone, instead of speaking the language themselves. Also, they are able to answer inquiries about use of the Kintetsu Railway using Communication Cards.
[Service offered in the following languages]
English; Chinese (simplified & traditional); Korean; Thai


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