Requests to our customers
Kintetsu Railway is working to prevent the spread of the new coronavirus infection.
We would like to ask our customers to wear masks in the trains and train stations, also to refrain from conversations, based on the requests from the central government ministries and agencies in Japan.
Initiatives for the trains
Vehicle antiviral and antibacterial processing and disinfection
Antiviral and antibacterial processing was performed in all vehicles.
We also regularly disinfect seats, straps, handrails and grip bars.
Ventilation in the trains
To replace the air in the trains, we are operating the ventilation system and opening the windows.
Initiatives for the stations
Install vinyl sheets at ticket gates, counters, etc.
Vinyl sheets, etc. are installed at the ticket gates and open type counters to prevent droplet infection.
Disinfection of facilities and equipment inside the station
We regularly disinfect the facilities and equipment inside the stations, such as the touch parts of automatic ticket vending machines, escalator and stair railings, and customer lavatories.
Installation of disinfectant alcohol
Disinfectant alcohols are installed at the ticket gates of major stations.