Before Boarding a Train

Before purchasing your ticket

Train types

Kintetsu trains are divided into two types: regular trains, which passengers can board with a basic fare ticket; and Limited Express trains, where passengers can travel comfortably by reserving a seat in advance.

■ Regular trains

  • Trains requiring only regular tickets
  • Trains requiring advance seat reservations
  • Regular trains, including Rapid Express, Express, Semi-Express and Local trains, require only basic fare tickets.

■ Limited Express trains

  • Trains requiring advance seat reservations
  • Trains requiring advance seat reservations
  • To board a Limited Express train, a Limited Express ticket is required in addition to a basic fare ticket.
    All seats are reserved, so seating is guaranteed.
    Special in-vehicle facilities are provided, including reclining seats, restrooms and a smoking room, allowing passengers to spend their travel time in greater comfort.

For details, click here

Ticket types

  • Basic fare ticket

    Regular ticket
  • Limited Express ticket

    Limited express ticket
  • Limited Express ticket with a basic fare ticket

    Limited express-cum-regular ticket

Various types of tickets are available.

Excursion ticket

  • KINTETSU RAIL PASS 1day

    KINTETSU RAIL PASS 1day

    KINTETSU RAIL PASS 2day

    KINTETSU RAIL PASS 2day

  • These tickets are ideal for traveling between Osaka, Kyoto, and Nara!

  • KINTETSU RAIL PASS

    KINTETSU RAIL PASS

    KINTETSU RAIL PASS plus

    KINTETSU RAIL PASS plus

  • These tickets are ideal for traveling around tourist spots in the Kintetsu area!

For details, click here

IC card

  • IC card
  • You need only this card to use Kintetsu and other railway lines, as well as bus services!

    • Charge your IC card with money beforehand.

Purchasing your ticket

Purchase your ticket on a ticket machine or at a ticket counter.

How to pay for your ticket

  • At a ticket machine: By cash or IC card
  • At a ticket counter: By cash or credit card *(VISA, MasterCard, and JCB cards are accepted.)
       [Business hours]5:30-23:20(Business hours vary according to the station ticket counter.)
  • At a Kintetsu travel information desk: By cash or credit card
      *(VISA, MasterCard, JCB, Amex, and Diners Club cards are accepted.)
  • [Business hours] Weekdays:10:00-19:00
      Weekends and holidays:9:00-18:00
      * At some stations
      * China UnionPay cards are accepted at:
    Osaka-Namba, Osaka-Uehommachi, Osaka-Abenobashi, Kyoto, Yamato-Saidaiji, Kintetsu-Nara, Kashiharajingu-mae, Nabari, Kintetsu-Nagoya, Kintetsu-Yokkaichi, Tsu, Ujiyamada
      * Kintetsu travel information desks are closed indefinitely from April 21 due to the coronavirus pandemic.

    For details, click here

  • Limited Express tickets can be purchased through the internet.
    For details, click here
  • To purchase Limited Express tickets through the internet, payment can be made by credit card only.

Types of ticket machines

Stations have several types of machines vending basic fare tickets.

  Types of automatic ticket machines 1 Types of automatic ticket machines 2 Types of automatic ticket machines 3
IC card -
10,000 yen bill -
5,000 yen bill -
1,000 yen bill

Steps to purchase your basic fare ticket

1 Confirm your basic fare with the Regular Ticket Fares posted above the ticket machines.

You can search for fares using QR codes on the fare table or at the following site.
<URL> https://www.kintetsu.co.jp/gyoumu/qr/ld.html

2 Press this button to show the touch panel in English.

Press this button to show the touch panel in English.

Press the "Purchase ticket" button.

3 Select the button for the fare to your destination station, and then insert cash or your IC card into the machine.

Select the button for the fare to your destination station, and then insert cash or your IC card into the machine.

4 Take the ticket. Do not forget to take your change or IC card.

Take the ticket. Do not forget to take your change or IC card.

Steps to purchase your Limited Express tickets

The ticket machine that vends Limited Express tickets.

  • IC card -
    10,000 yen bill
    5,000 yen bill
    1,000 yen bill

1 Select the desired Limited Express train.

Designating your limited express train

1 Select the
   "Ride immediately at this station" button.

2 Select the name of your
   destination station.

3 Select the number of
   passengers.

4 Select the time of your Limited
   Express train.

2 Purchasing your Limited Express ticket(s)

Buying your limited express ticket(s)

1 Select the ticket type you want.

2 Confirm your depature and arrival stations and fares, and then press the "Confirm" button.

3 Insert cash for the amount
   shown on the machine.

4 Take the Limited Express ticket(s).Do not forget to take your change.

image
  • Limited Express tickets can be purchased through the internet.
  • To purchase Limited Express tickets through the internet, payment can be made by credit card only.
  • All seats in a Limited Express train are reserved seats. To use a Limited Express train, you will need a Limited Express ticket in addition to a basic fare ticket.

For details, click here

How to purchase an IC card

Ticket machine vending IC cards.

  • IC card -
    10,000 yen bill
    5,000 yen bill
    1,000 yen bill

1 Purchasing an ICOCA card

  • 1 Select the "Purchase an ICOCA"button.

    Buying an ICOCA card
  • 2 Insert cash into the machine.

    • Please insert cash for the appropriate amount including a deposit of 500 yen.
  • 3 Confirm the amount shown on the machine, and press the "Issue" the card button.

    Confirm the amount shown on the machine, and press the Issue the card button.

2 Take the ICOCA card. Do not forget to take your change.

Receive your ICOCA card and change.

How to charge your IC card with money

IC cards you can use on the Kintetsu Lines

ICOCA, Suica, etc.

IC cards you can use on the Kintetsu Lines

Machines available for charging IC cards

Amounts you can charge on your IC card at once are 1,000 yen, 2,000 yen, 3,000 yen, 5,000 yen, or 10,000 yen. The maximum amount that can be charged on an IC card is 20,000 yen.

<Ticket machines available for charging IC cards>
  • Machines available for charging IC cards 1
  • Machines available for charging IC cards 2
  • Machines available for charging IC cards 3

1 Press this button to show the touch panel in English.

Press this button to show the touch panel in English.

Press the "Charge" button.

2 Insert your IC card, and select the amount you will charge.

Insert your IC card, and select the amount you will charge.

3 Insert cash for the amount shown on the machine.

  • If you need a receipt, press the "Charge with a receipt" button.
Intert cash for the amount shown on the machine.

4 Take the IC card. Do not forget to take your change.

Receive your IC card and change.

When you have a problem

If you have purchased the wrong ticket

If you encounter the problem before going through a gate, notify one of the station staff that you have purchased the wrong ticket, and show the ticket. The fare will be refunded to you.

When canceling or changing an already purchased ticket

Receiving a refund

When you are still outside the gates, and the ticket has not yet expired, the fare excluding the handling charge will be refunded to you.

  • The fares of tickets purchased at travel agencies will be refunded at the travel agencies.

Changing a Limited Express ticket

If you change the time or route of your Limited Express train before the train departs, notify the staff at a station counter.

  • Please note that you cannot change your Limited Express ticket after the train has departed.
  • You can change your Limited Express ticket only once.

Changing your train travel route

When you change your train travel route on the way, the basic fare and Limited Express charge will be adjusted. Notify one of the train staff or a conductor. Please note that while you will be surcharged on a shortfall, any surplus amount you have paid will not be refunded.

If you lose your ticket

Lost tickets are not reissued. Please purchase your ticket again.

Other

Our staff can give you support by helping you purchase your tickets and by providing useful information about trains and Kintetsu Railway areas.

Station concierge

  • Station concierge
  • We have staff who can speak foreign languages (mainly English and Chinese) near station gates.
    [Stations that have station concierges]
    Osaka-Namba, Kintetsu-Nippombashi, Yamato-Saidaiji, Kintetsu-Nara, Kyoto, Osaka-Abenobashi and Kintetsu-Nagoya Stations
    [Service hours] Vary according to the station, and whether a weekday or weekend/national holiday.

Station staff

  • Station staff
  • They can provide non-Japanese-speaking passengers with information using translation apps on their tablet, PC or with the help of interpreters by phone, instead of speaking the language themselves. Also, they are able to answer inquiries about use of the Kintetsu Railway using Communication Cards.
    [Service offered in the following languages]
    English; Chinese (simplified & traditional); Korean; Thai